Privacy Policy
Effective Date: 11 June 2024
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Collecting Haven ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL] and purchase products from our online store. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
1.1 Personal Information: When you visit our site, register for an account, place an order, or contact us, we may collect the following personal information:
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Name
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Email address
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Mailing address
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Phone number
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Payment information (e.g., credit card details)
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Purchase history
1.2 Non-Personal Information: We may collect non-personal information about you whenever you interact with our site. This may include your browser type, device type, IP address, the pages you visit on our site, and the time and date of your visit.
2. How We Use Your Information
2.1 To Provide and Manage Services: We use your personal information to process your orders, manage your account, and provide customer support.
2.2 To Improve Our Services: We may use feedback and information to improve our products, services, and customer experience.
2.3 Marketing and Promotions: With your consent, we may send you promotional materials and newsletters about our products and services. You can opt out of these communications at any time.
2.4 Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
3.1 Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
3.3 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files that your browser places on your device's hard drive. They help us understand how you use our site, personalize your experience, and improve our services. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
6.1 Access and Update: You have the right to access and update your personal information. You can do so by logging into your account or contacting us directly.
6.2 Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in the emails or by contacting us.
6.3 California Privacy Rights: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include the right to request information about our data practices, access your personal information, request deletion of your personal information, and opt out of the sale of your personal information. To exercise these rights, please contact us at [Your Contact Information].
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our site. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
By using our website and purchasing our products, you agree to the collection and use of your information in accordance with this Privacy Policy.